InTouch is a program which allows internet users to submit a request/complaint/suggestion directly to the District. The program will assign a "tracking number" in order that the customer may review their submission and allows District staff to "track" a complaint to ensure it is resolved. Fields marked with a red asterisk(*) must be completed. For individuals submitting a request/complaint/suggestion, please provide your comments under the "details of incident" section of the form.
Once you click on "submit", your request/complaint/suggestion will be sent to the District where a specific staff person will be assigned to investigate and respond.
Users: Personal information (name, address, etc.) is required in order to respond to your submission. Please note it is confidential information and will not be released nor used for other purposes.
Submissions containing offensive wording and/or derogatory remarks about an individual will not be responded to.
District of Houston
3367 – 12th Street
PO Box 370
Hours: 8am to 5pm
(closed on Holidays)